Complaint Management System Project in Django Source Code

The Complaint Management System Project in Django is a web-based application that is designed and created for better management of complaints.

Further, this Django complaint management system project was built using Python, Django, and the SQLITE3 database.

The Grievance Cell can also look into allegations of harassment.

Anyone with a legitimate complaint can register and submit it, which will be addressed in person or in coordination with the official in charge of the Students Grievance Cell by department members.

Introduction to Complaint Management System

The Complaint Management System is a capstone project that will act as a platform for dealing with complaints and resolving conflicts.

The technology allows users to solve problems in real-time, whether they are from the public or from within the company. The system will make complaints easier to coordinate, monitor, track, and resolve.

The existing way of managing complaints is done manually and involves tons of paper tasks. The traditional method takes time for both the complainant and those who respond to concerns. Complaints are difficult to track, manage, and address.

The current manual method is deemed inefficient, particularly in terms of reacting to complaints quickly. Both parties expend a lot of time and effort in filing and responding to the lawsuit.

Proposed Solution for Complaint Management System

To solve the issues with manually managing complaints, the researchers in this study designed and developed a Complaint Management Method to replace the previous manual complaint management system.

The Complaint System is a useful tool for dealing with complaints, identifying problem areas, and resolving issues.

Complaint Management System (CMS) is a tool for evaluating, analyzing, and responding to user complaints, primarily consumer complaints.

The proposed database-driven application can be used by a variety of entities, including academic institutions, businesses, and local government units.

The database system is critical to the organization’s processes’ success.

A database system that organizes records in terms of customer or stakeholder complaints and enquiries is known as a complaints management system.

Project Details and Technology

The table below lists the data and technology necessary to run this system.

Significance of the Study for Complaint Management System

This research will assist the following persons or groups:

• End-users or institutional stakeholders – They will be able to easily communicate their complaints to the company or organization over the Internet. It refers to the organization’s customers, clients, and stakeholders.
• Organization and Companies – They can utilize the system to address their customers concerns and resolve it fast. Output of the project can create reports that may allow decision-makers to take the relevant actions and interventions.
• Researchers – The researchers of this study will profit by improving their abilities to provide solutions to the difficulties that today’s society faces. This will help them strengthen their programming skills, particularly in web development and database design.
• Future Researchers – They can utilize this work as a starting point for their own research. Output of the project may be incorporated to other database systems and produce a holistic project for the organization.

The website was built for a college that had previously used an informal Grievance Redress System run by the principal and managing director.

Beginners can learn how to develop a web-based Python Django project by working on a Complaint Management System in Django.

We will offer you the whole source code and database for the Python project so that you can quickly install it on your PC and begin learning Python Django programming.

Major Functionalities Used in Complaint Management System Project in Django

Features of Complaint Management System using Django in admin side:

• The login page is where the system administrator enters their system credentials to gain access to the administrative side of the system.
• The page where an administrator can enter new complaints is called the New Complaints Page.
• The page containing a list of complaints that can be visited to edit or delete a complaint.
• New User Page — This is the page where an admin creates a new set of admin credentials.
• Users list – This is the page where you can see and manage all of your newly added users.

Features of Complaint Management System using Django in the FRONTEND side:

• The Register Page is where new users create their website login credentials.
• The login page is where the system user enters their system credentials to obtain access to the user side of the system.
• Profile Page – This is where the user can make changes to their profile information.
• Password Reset Page – This is the page where the user can change their own password to improve account security.
• Page for Adding Complaints – This is the page where users can submit their complaints.

Reminders:

To complete this Python Django project, you must be familiar with the following:

CSS
HTML
Javascript
Database Administration

Make sure you have PyCharm Professional IDE installed on your computer before you begin constructing a Complaint Management System Project in Python Django.

The Steps to Run a Complaint Management System in Django

Download Source Code Here!

Conclusion

The proposed system provides appropriate control to safeguard the organization from fraud and embezzlement while also ensuring data and information correctness and security.

Individual login identities and passwords are provided by the system to handle this.

Related Article

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Inquiries

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